T-Mobile to pay $20M after outage led to failed 911 calls

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T-Mobile to wage  $20M aft  outage led to failed 911 calls A T-Mobile motion is illuminated astatine a store successful a buying promenade successful Pittsburgh, Wednesday, Feb. 24, 2021. The wireless bearer agreed to wage $19.5 cardinal successful a colony with the Federal Communications Commission implicit a 12-hour nationwide outage successful June 2020 that resulted successful thousands of failed 911 calls. The FCC said Tuesday, Nov. 23 that arsenic portion of the settlement, T-Mobile volition besides perpetrate to improving communications of outages to exigency telephone centers, among different measures. Credit: AP Photo/Keith Srakocic

Wireless bearer T-Mobile agreed to wage $19.5 cardinal successful a colony with the Federal Communications Commission implicit a 12-hour nationwide outage successful June 2020 that resulted successful thousands of failed 911 calls.

The FCC said Tuesday that arsenic portion of the settlement, T-Mobile volition besides perpetrate to improving communications of outages to exigency telephone centers, among different measures.

The bureau said determination was a "complete failure" of much than 23,000 911 calls due to the fact that of the . There were besides calls that did spell done but without cardinal information, similar a callback fig oregon .

The FCC's probe said the outage began due to the fact that of a nonaccomplishment successful portion of T-Mobile's network, which was made worse by routing and bundle errors.

The Bellevue, Washington, institution said that the June 2020 occurrence was a "short-term isolated outage and we instantly took steps to further heighten our web to forestall this benignant of lawsuit from happening successful the future."

This is not the archetypal clip specified outages person happened. T-Mobile paid a $17.5 cardinal good aft 2 related nationwide work outages connected the aforesaid time successful August 2014.

T-Mobile to wage  $20M aft  outage led to failed 911 calls A antheral uses a mobile telephone extracurricular a T-Mobile store, Monday, April 19, 2021, successful New York. The wireless bearer agreed to wage $19.5 cardinal successful a colony with the Federal Communications Commission implicit a 12-hour nationwide outage successful June 2020 that resulted successful thousands of failed 911 calls. The FCC said Tuesday, Nov. 23 that arsenic portion of the settlement, T-Mobile volition besides perpetrate to improving communications of outages to exigency telephone centers, among different measures. Credit: AP Photo/Mark Lennihan


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